Why We Serve

As members of the Order of Malta working at the Shrine, may our service remind us of our centuries-old charism to promote the spiritual and physical welfare of pilgrims.

Thank you for answering the Order’s call to serve.

Tuitio Fidei et Obsequium Pauperum

(Witnessing the Faith and Serving the Needy)

Volunteer
Volunteer

Volunteer

The US Associations have committed to operating a hospitality and first aid center for pilgrims at the Shrine of Our Lady of Good Help. This Center assists in the promotion of the spiritual and physical welfare of pilgrims while they are on pilgrimage.

During the heaviest days of pilgrimage attendance each year, medical professionals and hospitality personnel from the Order are onsite.

Hospitality and First Aid Center

A short walk from the chapel.

On service days, our hours of operation are 09:00 - 17:00

There are volunteer opportunities for both Medical Volunteers and Non-Medical Volunteers

For more information, please download the General Information Flyer

Safe Environment training must be completed before volunteering.

Consider volunteering for service at one or more events featured in the calendar below.

Latest Past Events

FAQ

I am not a medical professional. Can I still serve? How?

If you’re not a medical professional, you can still serve a vital role.
Non-medical volunteers will perform tasks such as the following:

  1. Opening and closing of center
  2. Hydration and rest support for pilgrims
  3. Sick or injured pilgrim intake
  4. Assistance of medical personnel
  5. Inventory and stocking of supplies
  6. Pilgrim way-finding and mobility assistance
  7. Distribution of Order of Malta and Shrine materials

For more information contact Walt Fountain, [email protected]

What is my role as a medical professional?

Order of Malta volunteers at the Hospitality and First Aid Center, both medical and non-medical, are present to handle any first aid problems that arise (cuts, scrapes, bee stings, dehydration, offering water, etc.) but are not present to administer medications or treatments equivalent to a ‘medical clinic’. This is due to liability concerns for the Center and must be respected. Order of Malta medical volunteers are expected to stabilize the person in need of first aid attention and get them the care needed by contacting a first responder team. First responders may be either present on the grounds or called to the site.

What hotels are located nearby?

The nearest city is Green Bay. The Shrine is located 16 miles northeast from the Hyatt Regency Hotel in downtown, Green Bay. The Hyatt Regency is the headquarters hotel for the Order of Malta’s annual pilgrimage to the Shrine. Other hotels are available around town. Transportation from the airport and to the Shrine should be arranged by each volunteer.

Where is the Hospitality Center located?

The Order of Malta Hospitality and First Aid Center is at the Shrine of Our Lady of Good Help.
The Shrine is located at 4047 Chapel Dr, Champion, WI 54229

What are the days and hours of operation for the Center?

The Order of Malta Hospitality and First Aid Center will be open 9 am to 5 pm on scheduled days of operation. Full-day Volunteers are asked to arrive 15 minutes prior to Hospitality and First Aid Center opening time. See the calendar for a schedule of Days of Operation.

What are the days and hours of operation for the Shrine?

The Shrine is open 7 am to 7 pm, 7 days a week.

For more information, visit https://championshrine.org/

What are my travel options to the Shrine?

Pilgrims usually either fly into Green Bay, or they fly into Milwaukee and drive to Green Bay.

Distances from nearby airports to downtown Green Bay are as follows:

  • Green Bay airport to Hyatt Regency, Green Bay – 8 miles
  • Milwaukee airport to Hyatt Regency, Green Bay – 130 miles
  • O’Hare airport, Chicago to Hyatt Regency, Green Bay – 198 miles

Transportation from the airport and to the Shrine should be arranged by each volunteer.

How do I get my Safe Environment certification?

All volunteers must be “Safe Environment” trained and have their certificate on file with their respective Association. Please contact your Association to find out what the process is in your diocese.

What are the uniform requirements?

Standard colors are Order of Malta Red, White and Black.

  • Blank pants or skirts and black shoes are to be worn by volunteers.
  • White scrub shirts are provided for medical volunteers.
  • Black scrub shirts are provided for non-medical volunteers.
  • Red Jacket (optional)

What are the requirements to volunteer?

All volunteers must be “Safe Environment” trained and have their certificate on file with their respective Association. This is sometimes also called “Protection of the Vulnerable”.

Medical volunteers must provide a copy of their license. Liability insurance is provided by Order of Malta Hospitality Center, Inc.

Orientation for work-flow and treatment protocols will be provided on site.